1. This Privacy Policy explains the nature of personal and non-personal information that the Website collects or receives and the manner in which it possesses, stores, deals or handles such personal and non-personal information.
2. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website..
3. We use data collection devices such as "Cookies or Web Beacons" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "Cookie". We also use Cookies to allow you to enter your password less frequently during a session. Cookies or Web Beacons can also help us provide information that is targeted to your interests, tell us which parts of our Website you have visited, and facilitate and measure the effectiveness of advertisements and web searches.
4. The information as collected will be retained by CGF in compliance of the applicable laws.
5. Information for the purposes of this Policy shall include, but shall not be limited to the following:
a. Personal Information;
b. Profile Information such as your log-in and password details in connection with the account sign-in process, messages on our message boards, chat rooms or other message areas or leave feedback.
c. Financial Information If you transact with us (through making donations / contributions), we collect some additional information, such as a billing address, First 6 digits and last 4 digits of credit / debit card number, Bank Account information and IFSC code /SWIFT code.
d. Marketing and communication Information like If you send us personal correspondence, such as emails or letters, or if other Users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
e. Transaction Information such as Details of any requests or transactions made by you through the Website.
f. Technical Information such as IP addresses, browser and operating system specifications, location, etc.
g.Usage Information such as information on how you use the platform. We also collect, use and share Aggregated Information such as statistical data for various purposes. Aggregated Data may be derived from your Personal Information but is not considered as Personal Information in law as this data does not directly or indirectly reveal anything specific about your identity. For example, we may aggregate your Transaction Information to calculate the success rate of transaction on the Website.
6. If you opt to not provide us with your Personal Information, we would not be able to provide you with parts or entire service offered by CGF and its platform.

1. Directly: You may give us your personal and contact information by using the Platform. This includes Personal Information you provide when you:
2. Automated: As you use our platform, CGF may automatically collect data points about your browsing choices, patterns, etc. This data is collected via cookies, logs or similar technology.
3. Third Party Sources: We may receive various personal information from third party sources/Websites such as:
4. a. Google Analytics : advertising platforms such as Facebook, Taboola, Criteo, Columbia, Outbrain, Google, search engines such as Google, Yahoo, Bing
5. Contact, Financial and Transactional Information such as payment gateways such as Stripe, Razorpay, PayU, Citrus, Billdesk, PayTM, UPI payment systems including but not limited to Yes Bank, PhonePe, PayTM, WhatsApp Pay, Google Pay, BHIM, etc.
6. Personal and Contact information from platforms such as Facebook and Google.

1. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

1. We may have to share your personal information with third parties such as:
a. Internal Third Parties
b. External Third Parties
2. We require all third parties to respect the security of your Personal Information and to treat it in full accordance with the law. We do not allow our third-party service providers to use your Personal Information for their own purposes or usage and only permit them to process your Personal Information for specified purposes and in accordance with instructions given by us.

1. The Website allows a contributor to make an "anonymous" contribution to a campaign, even after registering through email or the Facebook login. By choosing to be anonymous, the Website does not publish the contributor's name or image on a campaign's contributor section and also does not provide the contributor's name to the campaigner, except for the phone number and billing/shipping addresses for the purpose of rewards delivery. CGF knows about your identity when you register but does not reveal it to anyone.

1. If at any time you wish to review the information provided to us at the time of registering with us or at any time thereafter, you may do so by signing into your account and amending the same.
2. We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our campaigner, and from us in general, after setting up an account. All Users are also given the option of cancelling their user accounts and bringing to our attention their desire to discontinue the use of our services. If you want to remove your contact information from this Website and our newsletters, please send us an email at [email protected]. Even if you opt out, CGF reserves the right to notify you about your existing account.

1. Access. You have the right to request a copy of the information we are processing about you.
2. Rectification. You have the right to have incomplete or inaccurate information that we process about you rectified.
3. Deletion. You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
4. Objection. Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
5. Withdrawing consent. If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt out from marketing messages.
6. You can make a request to exercise any of these rights in relation to your information by sending the request to us [email protected] or addressed to the Grievance Officer mentioned in this policy. For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that we may take up to 30 days to fulfil such requests.

1. We have adopted reasonable security practices and procedures to ensure that the personal information collected is secure. Your personal information is held on secure servers. You agree that such measures are secured and adequate when you register with us/create an account.
2. While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance regarding the security of your personal information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your personal information.
3. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your personal information, if such loss, damage or misuse is attributable to a Force Majeure Event. “Force Majeure Event” shall mean any event that is beyond the reasonable control of us and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of us), power or electricity failure or unavailability of adequate power or electricity.

1. Links to third-party advertisements, third-party Websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, us unless expressly specified on the Website.
2. Clicking on any third-party link or enabling any third-party plugin or service may allow the third-party to collect and share data about you. We do not have control over any third-party link, third-party website or a third-party service and are not responsible for their privacy policies. When you leave our Websites, we encourage you to read the privacy policy of every third-party website.
3. We are not responsible for any form of transmission, whatsoever, received by you from any third-party website. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third-party websites, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third-party websites. The inclusion or exclusion does not imply any endorsement by us of the third-party websites, the website provider, or the information on the website. The information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such third-party websites and it is recommended that you review the privacy policy of such third-party websites prior to using such websites.

1. We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements or until you withdraw your consent for retention of your Personal Information, whichever is earlier.
2. To determine the appropriate retention period for your Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
3. In some circumstances we may anonymize or obfuscate your Personal Information (so that it can no longer be associated with you) for research or statistical purposes. In this case we may use this information indefinitely without further notice to you

1. In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints, questions, comments or concerns including those pertaining to breach of Terms of Use, Privacy Policy and other policies or questions is provided below:

• Name: Vikas Kaul
• Care: Cure Guru Foundation
• Address: Ground Floor, Malhan One, Sunlight Colony-2, Ashram, New Delhi-110014
• Email: [email protected]

This policy shall be effective from 18th July.